Frequently Asked Questions About Moving in Chicago

Yes, and this is genuinely the most important question you should ask any moving company before hiring them. Sweet Home Movers Chicago is fully licensed by the Illinois Commerce Commission for all moves within Illinois and holds a U.S. DOT number for interstate relocations. We carry comprehensive insurance coverage for your complete peace of mind.

Absolutely. We’re Chicago high-rise moving experts. We provide COIs for high-rise buildings, condos, and office buildings every single day. Simply provide your building management’s contact information, and we’ll handle all insurance paperwork and coordination at no charge. Learn more about our specialized approach on our High-Rise Moving page.

Parking in Chicago requires planning and coordination. We’ll work closely with you to secure a legal, safe spot for our moving truck. We can help you navigate the process of obtaining city parking permits, which we strongly recommend for stress-free moves in busy neighborhoods like Lincoln Park, the West Loop, or River North.

Yes. Sweet Home Movers Chicago provides fast, free, no-obligation quotes for all types of moves. For most local relocations, we can give you a transparent hourly rate estimate. For larger homes or long-distance moves, we provide a flat-rate binding estimate based on a detailed virtual or in-home survey.

Local moves within the Chicagoland area are priced at a straightforward, all-inclusive hourly rate. This rate includes the moving truck, professional crew, all moving equipment, and complete furniture protection, including blankets and shrink wrap. The only additional charge is a reasonable fixed travel fee. We’re completely transparent in our pricing, and you’ll never encounter hidden fees or surprise charges.

Our long-distance relocations are priced with guaranteed flat-rate pricing. This binding price is based on a detailed inventory of your belongings, so the price we quote is exactly what you’ll pay, with no surprises on moving day.

We accept all major credit cards, Zelle, and cash for your convenience.

We completely understand that plans sometimes change. We simply ask that you give us as much advance notice as possible, with at least 72 hours being preferred. Please call our office, and we’ll work with you to find a new date that fits your revised schedule.

The best preparation is being fully packed and organized before our crew arrives. Clearly label all boxes by room and contents. Create a designated “Do Not Pack” area for essentials like your wallet, keys, phone, medications, and important documents. Clear all walkways and paths throughout your home. The more prepared you are, the more efficiently we can work, which saves you money on hourly moves.

For local moves, you can leave lightweight items like clothes, socks, and t-shirts in your dresser drawers. However, please remove all fragile items, valuables, liquids, and heavy items like books or files that could damage the dresser or make it too heavy to move safely.

Yes. Our crews arrive fully equipped with the necessary tools to disassemble and reassemble standard furniture items, including beds, dining tables, and sectional sofas. This service is included in our standard hourly rate at no additional charge.

Our movers are our employees. Sweet Home Movers Chicago never uses temporary day laborers or subcontractors. Our crews are full-time, background-checked, professionally trained, uniformed employees. This ensures you get an experienced, accountable, and respectful team in your home every single time.

Yes, we offer a complete range of packing and unpacking services. Our experienced team can pack your entire home from top to bottom, or focus on specific areas like fragile kitchen items. We provide all professional-grade packing supplies and materials.

Yes. We maintain dedicated, specially trained teams for high-value and heavy specialty items. We’re experts in piano moving, gun safe relocation, and antique and fine art moving. We use specialized equipment and white-glove techniques to move these items safely and securely.

We treat all fragile items with exceptional care. We use professional-grade packing materials, clearly label all fragile boxes, and strategically load them in the safest, most secure part of the truck. For particularly high-value items, we strongly recommend our specialized packing and white-glove moving services.

For safety and legal reasons, we cannot transport hazardous materials. This includes propane tanks, gasoline, solvents, chemicals, paint, loaded firearms, ammunition, and fireworks. We also strongly recommend you personally transport all high-value items like jewelry, cash, important documents, and live plants.

While tipping is never required, it’s always genuinely appreciated by our hardworking crews when they’ve done an excellent job. If you feel your team went above and beyond to make your move successful, a tip is a wonderful way to show your appreciation for their efforts.